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    Job · 21142307

    GURUGRAM · FULLTIME

    Technical Support: Engineer

    Xebia It Architects

    Xebia It Architects

    Gurugram · onsite · Posted 6d ago

    Sourced fromNaukri
    Undisclosed4–6 yrsfulltimeGurugram

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    Section · 01

    About this role


    • Provide technical support and assistance to customers via phone, email, or chat.

    • Troubleshoot and resolve technical issues efficiently and professionally.

    • Collaborate with internal teams to identify and implement solutions for complex technical problems.

    • Develop and maintain technical documentation and knowledge base articles.

    • Analyze customer feedback and provide recommendations for process improvements.

    • Stay current with new technologies and industry trends to enhance technical support capabilities.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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    Section · 02

    Skills

    Technical SupportTroubleshootingcustomer feedbackteamwork and collaborationTechnical Documentation

    Section · Company

    About Xebia

    Xebia It Architects

    Xebia It Architects

    IT Services & Consulting

    2.4k+

    employees

    2001

    25 years old

    Atlanta, USA

    US

    About

    Xebia is an international IT organization specialized in Continuous Delivery & DevOps, Agile Consulting, Enterprise Web Apps,Test Automation and Mobile development.

    Industries

    IT Services & Consulting

    Employee ratings

    988 reviews

    3.0/ 5

    Culture

    3.0

    Career growth

    2.7

    Work-life

    3.2

    Employees rate it well for

    Work Life Balance102Work Culture97Senior Management93Learning87Salary81

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