KOLKATA · FULLTIME
Technical Support Engineer
TP
Kolkata · onsite · Posted 11d ago
Sourced from
Undisclosed0–4 yrsfulltimeKolkata
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Section · 01
About this role
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service and ensure satisfaction.
- Work effectively in a team to achieve common goals.
- Maintain accurate records and reports of interactions.
- Stay updated with product knowledge and industry trends.
- Participate in training programs to enhance skills and performance.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Strong problem-solving and analytical skills.
- Proficient in using computer applications and software.
- Ability to adapt to new processes and procedures.
- Strong attention to detail and organizational skills.
- Undergraduate degree required.
- SVAR 30, 20 WPM 85% Accuracy is preferred.
Additional Info
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
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Section · 02
Skills
Customer ServiceTechnical SupportTroubleshootingcomputer applicationDesktop Support