KOLHAPUR · FULLTIME

Technical Support Engineer

real time applications center - rtac

Kolhapur · onsite · Posted 12d ago

Sourced from Foundit

Not disclosed1–3 yrsfulltimeKolhapur

Your match

Section · 01

About this role

Technical Support Engineer

Real Time Applications Center (RTAC) is a technology company building scalable software products and digital solutions for businesses across 7+ industries, including Banking & Finance, Insurance, Education, Manufacturing, Retail, and the Public Sector. With 35K+ users globally, ISO 9001 & ISO 27001 certifications, and a focus on secure, scalable technology, we build solutions that solve real business problems.

We are looking for a Technical Support Engineer to join our team in Kolhapur.

What You'll Do

Provide technical support and troubleshoot application-related issues across enterprise software products.
Diagnose, analyze, and resolve technical problems related to software applications, databases, and system integrations.
Assist in monitoring application performance, identifying errors, and ensuring smooth system operations.
Work with SQL queries to investigate data-related issues and validate application behavior.
Handle technical queries, track support requests, and ensure timely issue resolution.
Collaborate with development, QA, and implementation teams to resolve complex technical challenges.
Document technical issues, troubleshooting steps, solutions, and recurring problems.
Support application deployments, configuration changes, upgrades, and routine maintenance activities.
Identify opportunities to improve support processes, system reliability, and customer experience.
Ensure adherence to technical documentation, security guidelines, and support procedures.

What We're Looking For

1–3 years of experience in technical support, application support, software troubleshooting, or a related technical role.
Good understanding of databases, SQL queries, and relational database concepts.
Familiarity with web applications, APIs, application workflows, and client-server architecture.
Basic knowledge of operating systems, networking concepts, and troubleshooting techniques.
Experience with issue-tracking tools, ticketing systems, or technical support platforms is an advantage.
Understanding of software development and deployment processes is a plus.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication skills and the ability to work collaboratively across teams.
A proactive approach to resolving issues and taking ownership of assigned tasks.

Sourced from foundit

Let the agent run this one for you.

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Section · 02

Skills

sql queriestechnical support platformsweb applicationsnetworking conceptsapissoftware troubleshootingDatabasesticketing systemsApplication Supportclient-server architectureissue tracking toolsApplication workflowsOperating Systems

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KOLHAPUR · FULLTIME

Technical Support Engineer

real time applications center - rtac

Kolhapur · onsite · Posted 12d ago

Sourced from Foundit

Not disclosed1–3 yrsfulltimeKolhapur

Your match

Section · 01

About this role

Technical Support Engineer

We are looking for a Technical Support Engineer to join our team in Kolhapur.

What You'll Do

Provide technical support and troubleshoot application-related issues across enterprise software products.
Diagnose, analyze, and resolve technical problems related to software applications, databases, and system integrations.
Assist in monitoring application performance, identifying errors, and ensuring smooth system operations.
Work with SQL queries to investigate data-related issues and validate application behavior.
Handle technical queries, track support requests, and ensure timely issue resolution.
Collaborate with development, QA, and implementation teams to resolve complex technical challenges.
Document technical issues, troubleshooting steps, solutions, and recurring problems.
Support application deployments, configuration changes, upgrades, and routine maintenance activities.
Identify opportunities to improve support processes, system reliability, and customer experience.
Ensure adherence to technical documentation, security guidelines, and support procedures.

What We're Looking For

1–3 years of experience in technical support, application support, software troubleshooting, or a related technical role.
Good understanding of databases, SQL queries, and relational database concepts.
Familiarity with web applications, APIs, application workflows, and client-server architecture.
Basic knowledge of operating systems, networking concepts, and troubleshooting techniques.
Experience with issue-tracking tools, ticketing systems, or technical support platforms is an advantage.
Understanding of software development and deployment processes is a plus.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication skills and the ability to work collaboratively across teams.
A proactive approach to resolving issues and taking ownership of assigned tasks.

Sourced from foundit

Let the agent run this one for you.

Tailored resume, auto-apply, and referral lookup — in under 2 minutes.

Section · 02