BENGALURU · FULLTIME
Technical Support Engineer
SSG Serv
Bengaluru · onsite · Posted 13d ago
Sourced from
₹4.8L - ₹5.4L PA2–6 yrsfulltimeBengaluru
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Section · 01
About this role
Responsibilities:
* Troubleshoot issues with SaaS apps using API & SQL
* Manage customer queries via email & ticketing system
* Ensure customer satisfaction through timely resolutions
* Focus on B2B customers' needs
Perks and benefits
Provident fund, Health insuranceSourced from naukri
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Section · 02
Skills
Saas Applicationscustomer satisfactionTroubleshootingEnglishlog analysisTechnical Customer SupportTicket ManagementB2BCustomer QueriesEmail SupportProduct SupportCustomer FocusApplication SupportJira AtlassianSQLSoftware SupportticketingAPIDocumentation