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    Job · 19908227

    CHENNAI · FULLTIME

    Technical Support Engineer

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    CSS CORP Juniper SRX Juniper-TAC

    Chennai · onsite · Posted 21d ago

    Sourced fromFoundit
    Not disclosed1–3 yrsfulltimeChennai

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    Job Summary

    We are looking for a Technical Support Associate to provide troubleshooting and technical assistance to domestic customers. The ideal candidate should possess strong communication skills in Hindi and English, with the ability to diagnose and resolve network related technical issues efficiently.

    Shift: Rotational Shift

    Experience: Minimum 1 year of relevant Technical Support experience is Mandatory

    Qualification: Any Graduate (Mandatory)

    Joining: Immediate Joiners Preferred

    Key Responsibilities:

    • Provide technical support to customers via voice calls (Hindi).

    • Diagnose customer problems and provide appropriate resolutions for the networking issue like router or modem.

    • Ensure high levels of customer satisfaction and service quality.

    Required Skills:

    • Mandatory: Fluent in Hindi and English (verbal communication).
    • Strong troubleshooting and problem-solving abilities.
    • Basic knowledge of computer hardware, software, networking, and internet connectivity.
    • Customer-focused mindset and ability to handle technical queries professionally.

    Walk-In Details

    Date: 29-Sep26 to 1 Oct26

    Time: 11 AM to 5 PM

    Venue: Movate , Ground Floor , Ambit IT Ambattur,Chennai

    Contact Person: Deepika ( Do mention in CV while coming for Walk-In )

    Interested candidates can walk in directly with:

    • Updated Resume and ID Proof

    Sourced from foundit

    Section · 02

    Skills

    Troubleshooting and problem-solving abilitiesBasic knowledge of computer hardware

    Section · Company

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