BENGALURU · FULLTIME
Technical Support Engineer
Quess IT Staffing Solutions
Bengaluru · onsite · Posted 22d ago
About a minute. You'll make an account on the way through.
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Section · 01
About this role
Roles and Responsibilities
- Provide technical support to customers via phone, email, or chat for desktop and laptop issues.
- Troubleshoot hardware and software problems using various tools and techniques.
- Document customer interactions using CRM software for accurate tracking and reporting.
- Escalate complex issues to senior engineers or other teams when necessary.
- Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction.
Sourced from naukri
Section · 02
Skills
Section · Company
About Quess IT Staffing Solutions
Quess IT Staffing Solutions
1997
29 years old
Bangalore / Bengaluru, Karnataka
India
₹6.2L PA avg
Avg at Quess IT Staffing Solutions
₹4L – ₹5L PA
This role
About
Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills.
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Employee ratings
10 reviews
Culture
3.2
Career growth
2.3
Work-life
2.8
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