REMOTEFULLTIME
Technical Support Engineer
JRK Infotech Private Limited
Remote · remote · Posted 26d ago
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Not disclosed3–7 yrsfulltimeRemote
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Section · 01
About this role
Responsibilities
- Provide technical support to customers.
- Troubleshoot database, cloud, API, and integration issues.
- Work with Engineering, Product, and Documentation teams to resolve issues.
- Maintain case documentation and support processes.
- Create knowledge base articles and improve support tools.
Preferred candidate profile
- Experience in a technical role.
- Strong knowledge of at least two areas: databases, distributed systems, cloud, Linux/Unix, or programming.
- Strong troubleshooting and analytical skills.
- Excellent written and verbal communication.
- Customer-focused and proactive approach.
- Ability to work independently in a fully remote environment.
Sourced from foundit
Section · 02
Skills
IT Support
Section · Company
About JRK Infotech Private Limited
JRK Infotech Private Limited
IT Services & Consulting
250
employees
2019
7 years old
Pune, Maharashtra
India
₹5.8L PA avg
Avg at JRK Infotech Private Limited
About
JRK Infotech delivers comprehensive IT Infrastructure Solutions and Staffing Services across India, demonstrating a commitment to high-quality service.
Industries
IT Services & Consulting
Employee ratings
10 reviews
4.0/ 5
Culture
4.2
Career growth
3.7
Work-life
4.0
Employees rate it well for
Compensation & Benefits40Overall Company40
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