PUNE · FULLTIME
Technical Support Engineer
Innocode Ventures
Pune · onsite · Posted 29d ago
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Undisclosed1–2 yrsfulltimePune
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Section · 01
About this role
Job Summary
Responsibilities
Requirements
Skills
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Resolve technical customer issues and escalate complex product bugs effectively.
Responsibilities
- Own key deliverables for the support team in Pune.
- Collaborate with cross-functional stakeholders to ship high-quality outcomes.
- Contribute to process improvements, documentation, and team best practices.
- Support hiring, mentoring, or customer-facing activities as needed for the role.
Requirements
- Experience in technical support for software products
- Strong troubleshooting and reproduction skills
- Clear written and verbal communication
Skills
- Technical Support
- Troubleshooting
- SaaS
- Tickets
- Customer Communication
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Customer ServiceWritingCustomer SupportTechnical SupportTroubleshootingCustomer Carecustomer communicationCustomer HandlingDesktop SupportSAASCustomer RelationshipCommunication SkillsSalesmarketing