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    Job · 17564485

    RAJKOT · FULLTIME

    Technical Support Engineer

    IS

    iGreenTech Services

    Rajkot · onsite · Posted 38d ago

    Sourced fromFoundit
    Not disclosedFresherfulltimeRajkot

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    Section · 01

    About this role

    Location: Rajkot

    We are hiring Technical Support Engineer at Rajkot based Location.

    Experience: 0 - 1 Years

    Preferred Location: Rajkot

    Salary: no bar for the right candidate

    Educational Qualification: BE (IT, CS), MCA, B.Tech. Computer, MSc. IT, Diploma in Computer Science or relevant.

    Job Description

    • Level 1 Technical Support and Product Queries. Handle Calls, Emails & Chat
    • Technical Support to resolve issues related to Hardware and Software, Computer fundamentals, Internet and Networking fundamentals at Office.
    • Flexible to travel across India.
    • Software Testing
    • Proven working experience in enterprise technical support, IT support or as a technical engineer
    • In-depth knowledge of the product that the technician is supporting.
    • Strong problem-solving skills
    • Excellent client-facing skills
    • Excellent written and verbal communication skills
    • Diagnose and resolve customer problems and educate users on problem resolutions in a prompt, courteous, and professional manner.
    • Assist in the QA process of new iterations/updates of the software.

    Apply Now

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    Sourced from foundit

    Section · 02

    Skills

    HardwareTechnical Supportnetworking fundamentalsSoftwareComputer Fundamentalssoftware testing

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