BENGALURU · FULLTIME
Technical Support Engineer
Quess
Bengaluru · onsite · Posted 49d ago
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₹2.0L - ₹5.0L PA1–5 yrsfulltimeBengaluru
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Section · 01
About this role
Roles and Responsibilities :
- Provide technical support to customers through phone, email, or chat for desktop issues related to hardware and software.
- Troubleshoot and resolve complex technical problems using various tools and techniques.
- Collaborate with internal teams to escalate critical issues and ensure timely resolution.
- Document customer interactions and resolutions in a clear and concise manner.
Job Requirements :
- 1-5 years of experience in international technical support or similar role.
- Strong knowledge of US voice process, international voice processes, and troubleshooting techniques.
- Excellent communication skills with ability to work effectively with diverse customers.
Contact - [phone removed]
Sourced from naukri
Section · 02
Skills
International VoiceCustomer SupportInternational Technical SupportTechnical SupportTroubleshootingDesktop SupportUs Voice ProcessInternational Voice ProcessHardware Support
Section · Company
About Quess
Quess
IT Services & Consulting
460k+
employees
2007
19 years old
Bangalore
India
₹3.6L PA avg
Avg at Quess
₹2L – ₹5L PA
This role
About
Staffing. Simplified. | 4.59L+ strong workforce | 8 countries | AI-led, future-ready solutions | #GPTW2025
Industries
IT Services & Consulting
Employee ratings
10 reviews
3.8/ 5
Culture
2.6
Career growth
2.3
Work-life
2.5
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