Technical Support Engineer
Highradius · Hyderabad · onsite · Posted 49d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities :
- Provide technical support to customers via phone, email, or chat for issues related to software products.
- Troubleshoot and resolve complex technical problems using SQL queries and Java programming language.
- Collaborate with cross-functional teams to identify root causes of issues and implement solutions.
- Document customer interactions and resolutions in a clear and concise manner.
Job Requirements :
- 3-5 years of experience in L2/L3 product support role.
- Strong understanding of SQL querying languages (e.g., Oracle) and ability to write efficient queries.
- Proficiency in Java programming language with knowledge of its application in troubleshooting purposes.
Sourced from naukri
Skills
Technical SupportL2Product SupportL3SQLJava
About HighRadius
Highradius
Software Product
3k+
employees
2006
20 years old
Hyderabad/Secunderabad, Telangana
India
About
A premier provider of an Autonomous Finance Platform, optimizing financial processes for leading enterprises across various sectors.
Industries
Software Product
Employee ratings
1,685 reviews
2.5/ 5
Culture
2.3
Career growth
2.4
Work-life
2.4
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