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Technical Support Engineer
Netweb Technologies
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Section · 01
About this role
Qualification
• B.E./B.Tech in Computer Science / IT / Electronics or equivalent.
• 3+ years of experience in Server/System Administration, preferably in AI/GPU/HPC infrastructure.
Key Skills
• Strong knowledge of Linux/Windows Server Administration.
• Hands-on experience in server hardware troubleshooting and replacement.
• Knowledge of GPU servers, NVIDIA/AMD GPUs, GPU drivers and AI workloads.
• Knowledge of storage, RAID, NVMe, networking and server components.
• Experience in OS installation, upgrades, patching and driver/software installation.
• Ability to monitor CPU, memory, storage, network and GPU performance. • Good troubleshooting and log-analysis skills
• Knowledge of BMC/IPMI, BIOS/UEFI and hardware health monitoring.
• Basic knowledge of HPC/AI environments, CUDA, Slurm/Kubernetes will be an advantage.
Key Responsibilities
• Provide onsite operational and technical support for AI/GPU server infrastructure.
• Troubleshoot hardware, OS, driver, application and GPU-related issues.
• Perform hardware replacement and preventive maintenance.
• Install/upgrade OS, drivers and software applications.
• Monitor system health, performance and AI/GPU workloads.
• Collect logs and performance statistics for troubleshooting and reporting.
• Maintain daily health-check, incident and activity reports.
• Coordinate with OEM/L3 technical experts through email and telephone for unresolved issues.
• Ensure timely escalation and closure of critical incidents.
• Support RCA and corrective actions for recurring/critical issues.
Desired Candidate Profile
• Strong analytical and problem-solving skills.
• Good communication and customer-handling skills.
• Ability to work independently at customer locations.
• Willing to work in 24x7/shift/on-call support, as required.
• Experience in data center, HPC, AI/GPU or enterprise server environments preferred.
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Section · 02
Skills
Section · Company
About Netweb Technologies

Netweb Technologies
IT Services & Consulting
133
employees
Faridabad, Haryana
India
₹5.1L PA avg
Avg at Netweb Technologies
About
Netweb is Indias leading high-end computing solutions (HCS) provider, with fully integrated design and manufacturing capabilities. Netweb’s HCS offering comprises HPC, Private cloud and HCI, AI systems and enterprise workstations, High performance storage (HPS) and Data Centre Servers. Founded in 1999, Netweb develops homegrown compute and storage technologies, deploys supercomputing infrastructure to meet the rising computational demands of businesses, academia, and research organization.Netweb has manufacturing facility in Faridabad, Haryana and 16 offices across India. Netweb got listed at NSE and BSE in July 2023 with a market capitalisation of ~ Rs 5000 crs.
We are one of India's leading high-end computing solutions (HCS) providers, specializing in delivering fully integrated design and manufacturing capabilities. Our comprehensive HCS offering includes HPC, Private Cloud and (HCI), AI systems and enterprise workstations, High-performance storage (HPS), and Data Centre Servers. You can learn more about our company and the innovative solutions we provide by visiting our website: https://netwebindia.com/about.html.
Let me take a moment to share some of the remarkable milestones we have achieved over the years. Netweb was founded in 1999 with a vision to revolutionize the computing industry. In 2004, we deployed KABRU at IMSC Chennai, which ranked among the world's top 500 supercomputers. The following year, we proudly launched the Tyrone brand of products and solutions. In 2013, we deployed PARAM YUVA II at C-DAC, Pune, which stood as the 70th most powerful supercomputer globally. In 2017, we successfully implemented servers for a surveillance project spanning 204 locations across 23 states, supporting a public sector undertaking. In 2019, we achieved another milestone with the deployment of 'PARAM AMBAR,' India's fourth fastest supercomputer at the time, at ISRO. Our continuous growth led us to qualify for the 'Production Linked Incentive' scheme of the Govt. of India in 2021, highlighting our excellence in IT hardware.
In recent years, we have expanded our offerings and made significant strides in the industry. In 2021, we launched our Private Cloud stack, Skylus, and deployed a 5G cloud for a large international Telco. In 2022, we introduced Kubyts, a container platform enabling rapid deployment of AI and HPC and qualified for the 'Production Linked Incentive' scheme to promote telecom and networking products. We also deployed AIRAWAT, a cloud platform for Big Data analytics with advanced AI processing capabilities, which is currently ranked 75th in the world. And this year, we proudly launched Tyrone NXT switches and ventured into developing 5G ORAN Appliances.
At Netweb Technologies India Limited, we believe in fostering a diverse and inclusive work environment. We value and embrace individuals from all walks of life. As an equal opportunity employer, we ensure that all qualified applicants receive fair consideration for employment, regardless of race, colour, religion, sex, national origin, age, disability, genetic information, military and veteran status, marital status, pregnancy, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
We are currently seeking talented individuals like yourself to join our team and contribute to our continued success. If you are passionate about cutting-edge computing solutions, innovative technology, and being part of a dynamic team, we would love to hear from you.
Thank you once again for considering this opportunity with Netweb Technologies India Limited.
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