AHMEDABAD · FULLTIME
Technical Support Engineer
Growatt New Energy Technology Co., Ltd
Ahmedabad · onsite · Posted 50d ago
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Not disclosedFresherfulltimeAhmedabad
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Section · 01
About this role
We are looking for a proactive and skilled technical support Engineer
Key Responsibilities
- Provide technical support for market products.
- Deliver training for distributors and installers on product usage.
- Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
- Maintain technical documentation and daily work reports, following company policy.
- Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.
Qualifications
- Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
- Experience in electrical or photovoltaic (PV) industry) service is a plus.
- Strong problem-solving, analytical, and self-learning skills.
- Excellent communication, customer handling, and teamwork abilities.
- Proactive, responsible, goal-oriented, and able to work under pressure.
- Proficient in MS Office and technical documentation.
You can also email the following information directly to [HIDDEN TEXT]: Position, Expected Salary, Earliest Start Date, and Base Location
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Section · 02
Skills
AutomationPower electronicsTechnical Documentationelectrical engineeringMS Office