KOLKATA · FULLTIME
TECHNICAL SUPPORT ENGINEER
Allied Digital Services
Kolkata · onsite · Posted 62d ago
Sourced from
Undisclosed3–5 yrsfulltimeKolkata
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.3s
- Found the form on Naukri · 11 questions to answer1.7s
- Decided the answers for all of them2.1s
- Tailor your résumé to this role
- Waiting for you
Section · 01
About this role
- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and resolve technical issues related to software applications and hardware systems.
- Collaborate with internal teams to identify and implement solutions for complex technical problems.
- Develop and maintain technical documentation and knowledge base articles.
- Analyze customer feedback and recommend improvements to the technical support process.
- Stay current with new technologies and industry trends to enhance technical support services.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Technical SupportTroubleshootingcustomer feedbackdigital servicesTechnical DocumentationInformation TechnologyCommunication And Interpersonal Skills
Section · Company
About Allied Digital Services
Allied Digital Services
IT Services & Consulting
1.6k+
employees
1995
31 years old
Mumbai, Maharashtra
India
₹4.3L PA avg
Avg at Allied Digital Services
About
Allied Digital is a Global Managed IT services provider, Master Systems Integrator and Digital Transformation Architect
Industries
IT Services & ConsultingFacility Management Services
Employee ratings
10 reviews
3.2/ 5
Culture
3.4
Career growth
3.0
Work-life
3.5
Employees rate it well for
Work-Life Balance32Overall Company32
Find them on