MUMBAI · FULLTIME
Technical Support Engineer
RouteMobile
Mumbai · onsite · Posted 68d ago
Sourced from
Undisclosed0–5 yrsfulltimeMumbai
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.3s
- Found the form on Naukri · 5 questions to answer1.7s
- Decided the answers for all of them2.5s
- Tailor your résumé to this role
- Waiting for you
Section · 01
About this role
- Provide timely and effective technical support to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues related to our products and services.
- Collaborate with internal teams to identify and implement solutions for customer requests and problems.
- Develop and maintain comprehensive knowledge of our products and services.
- Create and maintain technical documentation and training materials.
- Participate in ongoing training and professional development to stay current with industry trends and best practices.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Sourced from naukri
Section · 02
Skills
Customer ServiceCustomer SupportProblem SolvingTechnical SupportTroubleshootingtechnical writingtechnical skillsEmail SupportChatemailTechnical DocumentationDesktop SupportCommunication SkillsInformation Technologyexcelnon voice
Section · Company
About RouteMobile
RouteMobile
IT Services & Consulting
375
employees
2004
22 years old
Mumbai,Maharashtra
India
₹6.2L PA avg
Avg at RouteMobile
About
Route Mobile is a leading Cloud Communication Platform provider, catering to enterprises, over-the-top (OTT) players and mobile network operators (MNO).
Industries
IT Services & ConsultingInternet
Employee ratings
10 reviews
3.6/ 5
Culture
3.3
Career growth
2.7
Work-life
3.4
Employees rate it well for
Job Security37Work-Life Balance37
Find them on