Technical Support Engineer - US Market
Digitayal Consultancy · Ahmedabad · onsite · Posted 26d ago
₹7.0L - ₹7.5L PA3–4 yrsfulltimeSourced from
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About this role
Were Hiring | Technical Support Engineer - US Market
Location: Ahmedabad (WFH but twice a week in office)
Experience: 3 to 4 Years
Employment Type: Full-Time
Support Region: US Clients
We are seeking a technically skilled professional with strong IOT and Hardware troubleshooting abilities and excellent English communication skills to support international customers.
Key Responsibilities:
- Troubleshoot software, application, connectivity, and device-related issues.
- Provide remote technical support to US clients.
- Work with Linux and Android environments.
- Perform log analysis, debugging, and system monitoring.
- Collaborate with QA, Product, and Engineering teams.
- Maintain technical documentation and support processes.
Requirements:
- 3 to 4 years of experience in Technical or Application Support.
- Hands-on experience with Linux and Android.
- Knowledge of networking and troubleshooting.
- Strong spoken and written English communication skills.
- Experience supporting international customers is preferred.
Sourced from naukri
Skills
System MonitoringIOTTechnical SupportTroubleshootinglog analysisinternational customer supportApplication SupportAndroiddebuggingHardware TroubleshootingHardware SupportLinux