Technical Support Engineer - Mettur

Roles and Responsibilities

• Provide Level 1 (L1) and Level 2 (L2) desktop support to end-users, troubleshooting hardware and software issues.
  
• Install, configure, and maintain desktops, laptops, printers, and other peripherals.
  
• Perform OS installations, Windows installations, Outlook configurations, ticketing tool usage, and printer troubleshooting.
  
• Collaborate with team members to resolve escalated cases.
  
• Troubleshoot complex technical problems using various diagnostic tools.
  

Desired Candidate Profile

• 1-5 years of experience in field desktop engineering or related field.
  
• Strong knowledge of hardware troubleshooting techniques.
  
• Proficiency in installing/configuring operating systems (OS), including Windows installation.
  
• Experience with printer troubleshooting and maintenance.

• Interested candidates share updated resume for Field support role to [email removed] / WhatsApp to [phone removed]