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Technical Support Engineer Job Opening in Bangalore
********** · Bengaluru · onsite · Posted 6d ago
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About this role
Job Title: Technical Support Engineer
Qualification : Any degree / B.Tech
Year of passing : 2022-2026
Experience: Freshers & experience
Salary: 3.5lpa to 4.5lpa
Location: Bangalore and hyderabad
Requirement: Good communication & skills required
Interested Candidate Kindly Call Or What's App Srija HR - [phone removed]
Description
We are seeking a Technical Support Engineer to join our team in Bangalore. This role is ideal for freshers or entry-level candidates who are eager to develop their technical skills and provide exceptional support to our customers.
Responsibilities
- Provide technical support to customers via phone, email, and chat.
- Diagnose and troubleshoot technical issues related to software and hardware.
- Document and track customer issues using our ticketing system.
- Work collaboratively with other teams to resolve customer issues in a timely manner.
- Create and maintain technical documentation and knowledge base articles.
Skills and Qualifications
- Strong problem-solving skills and ability to troubleshoot technical issues.
- Basic understanding of networking concepts and protocols.
- Familiarity with operating systems (Windows, Linux, macOS) and common applications.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
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Skills
Customer ServiceScriptingTroubleshootingcloud servicesapisVirtualizationComputer NetworksSQLDocumentationLinux
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