Technical Support Engineer Job Opening in Bangalore

Job Title: Technical Support Engineer

Qualification : Any degree / B.Tech

Year of passing : 2022-2026

Experience: Freshers & experience

Salary: 4.5lpa to 5lpa

Location: Bangalore and hyderabad

Requirement: Good communication & skills required

Interested Candidate Kindly Call Or What's App Srija HR - [phone removed]

Description

We are seeking a Technical Support Engineer to join our team in Bangalore. This role is ideal for freshers/entry-level candidates who are passionate about technology and eager to help customers resolve their technical issues.

Responsibilities

• Provide technical support to customers via phone, email, and chat.
• Diagnose and troubleshoot technical issues related to software and hardware.
• Document and track customer interactions and issues in the support system.
• Assist in the development and improvement of support documentation and knowledge base articles.
• Collaborate with engineering and product teams to escalate and resolve complex issues.

Skills and Qualifications

• Strong understanding of computer systems, mobile devices, and other tech products.
• Familiarity with operating systems (Windows, macOS, Linux) and basic networking concepts.
• Excellent problem-solving skills and ability to troubleshoot technical issues efficiently.
• Strong communication skills, both verbal and written, to assist customers effectively.
• Basic knowledge of programming languages (such as Python, Java, or C++) is a plus.