Technical Support Engineer Job Opening in Bangalore
********** · Hyderabad · onsite · Posted 54d ago
About a minute. You'll make an account on the way through.
About this role
Job Title: Technical Support Engineer
Qualification : Any degree / B.Tech
Year of passing : 2022-2026
Experience: Freshers & experience
Salary: 3lpa to 3.8lpa
Location: Bangalore and hyderabad
Requirement: Good communication & skills required
Interested Candidate Kindly Call Or What's App Srija HR - [phone removed]
Description
We are seeking a motivated Technical Support Engineer to join our team in Bangalore. This entry-level position is ideal for freshers looking to start their career in technical support. The successful candidate will be responsible for assisting customers with technical issues, ensuring a high level of customer satisfaction.
Responsibilities
- Provide technical support to customers via email, phone, and chat.
- Diagnose and troubleshoot technical issues related to software and hardware.
- Document issues and solutions in the support database.
- Collaborate with engineering teams to escalate and resolve complex issues.
- Assist in the development of user manuals and technical documentation.
- Conduct training sessions for customers on product usage.
Skills and Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Strong understanding of computer systems, mobile devices, and other tech products.
- Excellent problem-solving skills and ability to troubleshoot technical issues.
- Good communication skills, both verbal and written.
- Familiarity with customer support software and tools.
- Basic knowledge of networking concepts and protocols.
Sourced from foundit