Technical Support Engineer - Fresher
Vivaconnect · Mumbai · onsite · Posted 1d ago
₹1.0L - ₹3.0L PA0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Provide technical support to end users via phone, email, chat, and ticketing tools.
Troubleshoot hardware, software, operating system, and network connectivity issues. Escalate the calls to L2/L3.
Excellent Communications
Troubleshoot hardware, software, operating system, and network connectivity issues. Escalate the calls to L2/L3.
Excellent Communications
Sourced from naukri
Skills
ResolutionTechnical SupportTroubleshootingTicketing ToolsL1 SupportHTMLEscalationsSQLAPIQuery ResolutionLinux