Technical Support Engineer and Developer

Role & responsibilities

Development/Mandatory skills | work efforts : 30 %

Technical Support | work efforts : 70 %

Key Responsibilities:

• Provide technical support for enterprise applications, troubleshooting application, database, and infrastructure issues.

• Develop, maintain, and optimize Unix shell scripts to automate operational tasks and improve system efficiency.

• Write and optimize SQL and Oracle queries; work with Oracle Database 19c and relational databases.

• Develop and consume SOAP and RESTful APIs for system integration and data exchange between applications.

• Design and implement scalable microservices using Java and J2EE technologies to enhance application functionality.

• Utilize Eclipse IDE for efficient development, debugging, and testing of applications.

• Apply strong debugging and problem-solving skills to identify root causes and resolve technical issues quickly.

• Collaborate closely with cross-functional teams, including development, infrastructure, and database groups, to deliver high-quality solutions.

• Participate in Agile development processes using tools such as JIRA and Confluence, contributing to sprint planning, code reviews, unit testing, and documentation.

• Manage application deployments and health monitoring on Azure Kubernetes Service (AKS).

• Manage and maintain job scheduling using Autosys scheduler to ensure seamless business process automation.

• Create and maintain detailed technical documentation, including design specifications, support procedures, and troubleshooting guides.

• Support application upgrades, patches, and configuration changes in collaboration with stakeholders.

Required Skills and Qualifications:

• Strong experience with Unix/Linux operating systems and shell scripting (Bash, KornShell, etc.).

• Good in Oracle SQL and understanding of Oracle Database 19c architecture and features.

• Solid Java and J2EE development skills for building microservices and backend components.

• Experience developing and consuming SOAP and RESTful APIs for application integration.

• Familiarity with Eclipse IDE for development and debugging activities.

• Hands-on experience managing applications on Azure Kubernetes Service (AKS).

• Working knowledge of Autosys scheduler for job automation.

• Comfortable working in Agile environments using tools such as JIRA and Confluence.

• Strong analytical, debugging, and problem-solving abilities.

• Excellent collaboration and communication skills.

Preferred Qualifications:

• Familiarity with container orchestration, DevOps, and CI/CD pipelines.

• Exposure to other database technologies and cloud platforms.

• Previous experience with code reviews, unit testing, and documentation best practices. send your CV to [email removed]