Technical Support - Data Base

TCS has always been in the spotlight for being adept in the next big technologies. What we can offer you is a space to explore varied technologies and quench your techie soul. TCS hiring for Technical Support - Data Base Experience: 3-7 Years Location: Chennai / Gandhinagar and Indore Job responsibilities include but not limited to –

Job Requirements*

• Experience and exposure to Google cloud Managed SQL (Cloud SQL for Postgresql, MySql, Oracle) and Cloud Native DB (Spanner, Big Table, DataStream, Memory store, Redisetc)
• Experience and exposure in installing & configuration, performance tuning & optimization
• Hands-on with replication & schema designing, query optimization, data security procedures
• Regularly updating and maintaining the system to ensure optimal performance and security
• Exposure in configuring and managing network devices and services
• Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps
• Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related
• Providing technical assistance to users, both internal and external, through various channels
• Communicating technical information clearly and concisely to users and stakeholders
• Setting up and tearing down cloud resources (servers, storage, networks) as needed
• Ensuring consistent and secure configurations across the cloud environment

Key Responsibilities*

• Support with 24x7 operations (Rotational Shifts)
• Own and resolve technical cases end-to-end
• Ensure accurate documentation.
• Meet defined SLAs and quality benchmarks while handling customer communications. Minimum Qualification: 🎯 Eligibility: ✔ Minimum 15 years of education (10th + 12th + Graduation) ✔ BE / BTech / MCA / MSc / MS ✔ Minimum 4+ years of relevant IT experience ✔ Only full-time qualifications considered We encourage you to register at www.tcs.com/careers for exploring an exciting career with TCS. At the time of your application to TCS, the personal data contained in your application and resume will be collected by TCS and processed for the purpose of TCS's recruitment related activities. Your personal data will be retained by TCS for as long as TCS determines it is necessary to evaluate your application for employment as per our retention policy. You have the right to request TCS for temporary/permanent exclusion of your candidature from any recruitment related communication. For any such request you may write to careers.tcs.com