Technical Support - CBS Professional
Catholic Syrian Bank · Mumbai · onsite · Posted 27d ago
Undisclosed3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
To manage technology support activities through evaluation of system issues, monitoring of application performance and recommendation of solutions that support operational continuity.
Experience Range : 3 to 8 Years
Qualifications :
Graduate (IT Specialisation)
Graduate (IT Specialisation)
- Provide technical and functional support for the Core Banking System (CBS) and related applications.
- Monitor application performance and system health to ensure uninterrupted business operations.
- Analyze, troubleshoot, and resolve application incidents, user issues, and service requests within defined SLAs.
- Coordinate with business, technology, and vendor teams for issue investigation, escalation, and resolution.
- Support application changes, enhancements, deployments, and post-implementation activities.
- Maintain incident records, knowledge articles, and support documentation for effective service management.
- Identify recurring issues and recommend corrective actions to improve application stability and performance.
- Ensure adherence to operational procedures, security requirements, and service delivery standards.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Service ManagementTechnical Supportservice deliveryCbsfunctional supportBankingcore banking systemoperationsBusiness Operations
About CSB Bank
Catholic Syrian Bank
Banking
7.9k+
employees
1920
106 years old
Thrissur/Trichur, Kerala
India
₹6.7L PA avg
Avg at CSB Bank
About
Catholic Syrian Bank is positioned in the financial services sector, delivering a comprehensive range of banking products tailored for SMEs, retail, and NRI customers.
Industries
BankingFinancial Services
Employee ratings
10 reviews
3.2/ 5
Culture
2.7
Career growth
2.5
Work-life
2.8
Employees rate it well for
Compensation & Benefits32Overall Company32
Find them on