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    Job · 21716458

    PUNE · FULLTIME

    Technical Support Blended

    AN Global Services logo

    AN Global Services

    Pune · onsite · Posted 1d ago

    Sourced fromNaukri
    ₹1.0L - ₹5.5L PA0–5 yrsfulltimePune

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    Job Description Technical Support | Server Support


    Location: Pune

    Fresher: 3.5 LPA - Inhand 20k

    Experienced: - 30% hike on last CTC max rang 5.39 lpa

    Shift: Rotational Shifts, including Night Shifts

    Week Off: Rotational week off

    Cab Facility: 1-Way Cab available during night shifts

    Immediate Joiner

    Candidate must be fluent in english


    Profile Summary / Troubleshooting Role

    The Technical Support Engineer will be responsible for providing hardware and server level technical support and troubleshooting customer issues. The role involves identifying server hardware failures, performing basic diagnostics, and troubleshooting issues related to RAID, RAID Controllers, Virtual Drives, iDRAC, POST, Boot failures, BSOD, and PSOD.


    Key Responsibilities

    • Troubleshoot server hardware and component-related issues.

    • Diagnose POST and Boot-related failures.

    • Troubleshoot RAID configuration and RAID controller issues.

    • Check and troubleshoot Virtual Drive related issues.

    • Use iDRAC for remote server monitoring and hardware diagnostics.

    • Identify issues related to HDD/SSD, RAM, power supply and other server components.

    • Perform basic hardware diagnostics and troubleshooting.



    Contact [phone removed]

    Sourced from naukri

    Section · 02

    Skills

    International VoiceCustomer SupportInternational Technical SupportTechnical SupportTroubleshootingFresher HiringDesktop SupportInternational ProcessInternational Voice ProcessCommunication SkillsInternational BPOHelpdeskService DeskTechnical Process

    Section · Company

    About AN Global Services

    AN Global Services logo

    AN Global Services

    None

    IN

    ₹6.5L PA avg

    Avg at AN Global Services

    ₹1L – ₹5.5L PA

    This role

    About

    ArcelorMittal Digital Consulting Pvt Ltd is a subsidiary of ArcelorMittal, is the Indian branch with a focus on IS/IT supporting entire ArcelorMittal business, in all its segments and countries. This organization supports Consulting, Finance, Controlling, Purchasing, HR, Supply Chain and production processes, including ERP & MES Supporting Teams, IT Infrastructure & Telecom, Cybersecurity & Compliance. With the aim of supporting both legacy technologies as well the latest ones, aggressively adopting the Cloud, Artificial Intelligence (AI), Robotic Process Automation (RPA) or the Internet of Things (IoT), in this team you will find one of the largest technology exposures in the industry. ArcelorMittal Digital Consulting prides itself on delivering efficient, effective IT solutions supporting the business across a wide range of domains. The key to our success is largely dependent on the ability of our teams to work with CIOs and IT Managers across the globe as well with their program management teams to identify, prioritize and track the initiatives agreed with the business.

    Industries

    ConsultingIndustrialTest and Measurement

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