NOIDA · FULLTIME
Technical Support Associate
Next Creation Software
Noida · hybrid · Posted 34d ago
Sourced from
₹4.0L - ₹5.5L PA2–4 yrsfulltimeNoida
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.5s
- Found the form on Naukri · 13 questions to answer1.5s
- Decided the answers for all of them2.3s
- Tailor your résumé to this role
- Waiting for you
Section · 01
About this role
Roles and Responsibilities
- Provide technical support to customers via phone, email, or chat for desktop applications, including troubleshooting and resolving issues related to Windows, Mac, UNIX, Core Java, JavaScript, REST APIs, SASS applications.
- Troubleshoot complex technical problems using various tools such as debugging software and online resources.
- Collaborate with internal teams to resolve customer complaints and improve overall product quality.
- Develop strong relationships with customers by providing excellent communication skills and empathy towards their needs.
- Stay up-to-date with industry trends and best practices in technology to maintain expertise.
Sourced from naukri
Section · 02
Skills
Saas ApplicationsCore JavaInternational Technical SupportTechnical SupportWindowsmacUnixApplication SupportJavascriptSAASREST API