Technical Specialist (VDI)- L3

Extensive hands-on experience (typically 4+ years) in enterprise VDI, Omnissa Horizon product suite, Omnissa workspaceone Access, Omnissa DEM, 3rd party IDM integration and supporting VMware/Microsoft technologies.

Expertise in hybrid cloud architectures, including AWS, Azure, and on-premises solutions.

Good knowledge on diagnostics & troubleshooting of Omnissa Horizon versions & understanding of ESXi, vSphere and cloud platforms.

Experience with Log Analysis and basic scripting skill sets to automate daily operations.

Excellent communication and stakeholder management skills; capable of translating technical requirements into actionable plans.

Must have hands on deployment of Horizon infrastructure in large environment

Experience in handling creating HLD, LLDs and solution documents.

Good knowledge on the Horizon Suite and troubleshooting user level issues

TCP/IP knowledge with good foundation on LAN Technologies such as network switching and routing and DNS, etc.

Good Windows Server Administration and troubleshooting Skills

Good hands-on skills in Hyper converged infrastructure

Primary Skill Set :

Overall 8+ years of experience in IT Infrastructure

4+ years of proven experience with VMware Enterprise Products, EUC Horizon  

Certification preferred: VMware VCAP/VCIX (Desktop & Mobility), AWS/Azure Architect, Omnissa Horizon.

Secondary Skill Set :

100% Fluency on English

Good verbal and Written Communication

Good Team player work with senior team members, conduct technical session, mentoring L1 team members

Ability to achieve the highest level of customer satisfaction

An interface with Customers and Third party OEMs and HW vendors is expected raising call with Microsoft, VMware and other vendors

Self-motivated and Results oriented

Expected to work US and UK shifts based on the organizational needs and be available to be on- call on a rotational basis including night shifts

Experience :

4+years of experience in Omnissa Horizon

Soft Skills :

Good/Excellent Communication Skills (Speak, Read, Write)

Report Writing

Analytical & problem-solving skills

Good presentation skills

Willingness to Continually Learn

Team Player & People Management

Education :

Any Engineering /Diploma/BSC/MCA / MCM (with IT specialization)

Regards

Sseema

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