Technical Specialist (M365)- Pune

• One of the largest SIs in India with revenue close to 700M$ and growing to 900M$.
• 3500+ Employees in India for India.
• Total 28 Offices in India across North, South, West East.
• 1000+ Resident Engineers across India.
• 2500+ technical resources in India for India.
• Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies.
• Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPOs, 3 of Top 5 Pharma companies.
• Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues.

• Administer and troubleshoot SharePoint sites, permissions, document libraries, lists, synchronization, sharing and storage.
• Manage SharePoint security and external sharing.
• Create/manage SharePoint Lists and integrate with Planner/Power Automate for task tracking and workflows.
• Support SharePoint integrations and related end-user issues.

• Configure and manage Teams, channels, memberships, permissions and Teams policies.
• Troubleshoot Teams application, meeting, calling and connectivity issues.
• Manage Teams applications and integrations with SharePoint, OneDrive and other M365 services.
• Support Teams governance and security requirements.

• Administer and troubleshoot OneDrive access, synchronization, storage and sharing issues.
• Manage storage quotas and internal/external sharing.

• Manage user/shared mailboxes, distribution lists and mail flow rules.
• Troubleshoot Outlook and Exchange Online-related issues.

• Support Exchange Online, Planner and Power Automate administration.
• Configure/manage Purview DLP, Retention, Litigation Hold, Content Search and eDiscovery .
• Perform Microsoft 365 Audit Log investigations using PowerShell.

• Provide L2 support and drive incidents to closure within agreed timelines.
• Coordinate with Microsoft Support, client technical teams and business stakeholders for critical/high-severity issues.

• Prepare SOPs, configuration/hardening documents and technical documentation.
• Generate compliance, governance, usage, security and audit reports as required.

• 56 years of relevant Microsoft 365 administration/L2 support experience.
• Strong hands-on expertise in SharePoint Online, Teams and OneDrive .
• Working knowledge of Exchange Online, Purview and PowerShell.
• Experience with Power Automate and Microsoft 365 integrations.
• Graduate/Bachelors degree in IT or related field.
• Microsoft 365/SharePoint certifications are an advantage.
• Strong troubleshooting, communication and documentation skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.