Technical Specialist-App Development

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CTI (Computer Telephony Integration)
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Experience Required - 8 to 10
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Should possess knowledge of IVR and Avaya PBX.
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CTI Integration with Cisco CTI Server, ICM , Noble Dialers and Verint Recording.
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Knowledge of Core JAVA and Applet is a must.
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Experience in Call Center related application development.
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Understand business requirements
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Develop Technical Specification / Design
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Coding and Unit Testing
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System Testing support

Programming/Software Development -PL3 (Functional)

Estimation & Scheduling -PL1 (Functional)

Team Management -PL1 (Functional)

Software Design -PL2 (Functional)

Software Configuration -PL3 (Functional)

Quality Assurance -PL1 (Functional)

Help the tribe -PL2 (Behavioural)

Stakeholder Relationship Management -PL1 (Functional)

Requirements Definition And Management -PL1 (Functional)

Think Holistically -PL2 (Behavioural)

Knowledge Management -PL2 (Functional)

Win the Customer -PL2 (Behavioural)

One Birlasoft -PL2 (Behavioural)

Results Matter -PL2 (Behavioural)

Get Future Ready -PL2 (Behavioural)

Test Execution -PL2 (Functional)

REST APIs - PL3 (Mandatory)

Microservices - PL3 (Mandatory)

JavaScript - PL3 (Mandatory)

GoLang - PL2 (Optional)

Node JS - PL2 (Optional)

Ruby - PL2 (Optional)

HTML 5.0 - PL2 (Optional)

PHP - PL2 (Optional)

MySQL - PL3 (Mandatory)