Technical Services Engineer

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are based in Bengaluru for our hybrid working model.

You''ll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You''ll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You''ll be an advocate for customers'' needs - interfacing with our product management and development teams on their behalf. And you''ll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Our ideal TSE candidate should also have

Its crucial for every candidate that they can check off all of these boxes

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDBs unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, were powering the next era of software.

Our compass at MongoDB is our guiding how and why we make decisions, show up for each other, and win. Its what makes us MongoDB.

To drive the personal growth and business impact of our employees, were committed to developing a supportive and enriching culture for everyone. , we value our employeeswellbeing and want to support them along every step of their professional and personal journeys., and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.