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    Job · 19216860

    Cummins India Limited logo

    Technical Service Support Specialist

    Cummins India Limited · Vijayawada · onsite · Posted 26d ago

    ₹10.0L - ₹17.0L PA8–13 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Roles and Responsibilities :

    • Provide technical support to customers through phone, email, or chat regarding their electrical equipment issues.
    • Troubleshoot and resolve complex technical problems related to electrical systems, including faulty wiring, circuit breakers, and fuses.
    • Collaborate with internal teams to identify root causes of issues and implement solutions to prevent future occurrences.
    • Develop and maintain documentation of customer interactions, troubleshooting steps, and resolutions.

    Job Requirements :

    • 8-13 years of experience in a similar role providing technical support for electrical products or services.
    • Strong knowledge of electrical principles, circuits, and components (e.g., motors, generators).
    • Excellent problem-solving skills with ability to troubleshoot complex technical issues independently.
    • Ability to work effectively in a fast-paced environment with multiple priorities.

    Sourced from naukri

    Skills

    Customer SupportTechnical Diagnosticselectricals

    About Cummins

    Cummins India Limited logo

    Cummins India Limited

    Industrial Machinery

    3.1k+

    employees

    1919

    107 years old

    Pune, Maharashtra

    India

    ₹7.7L PA avg

    Avg at Cummins

    ₹10L – ₹17L PA

    This role

    About

    Cummins Inc., a global power solutions leader, comprises five business segments – Components, Engine, Distribution, Power Systems and Accelera by Cummins – supported by our global manufacturing and extensive service and support network, skilled workforce and vast technological expertise.Cummins is committed to its Destination Zero strategy, which is grounded in the company’s commitment to sustainability and helping its customers successfully navigate the energy transition with its broad portfolio of products. The products range from advanced diesel, natural gas, electric and hybrid powertrains and powertrain-related components including filtration, aftertreatment, turbochargers, fuel systems, valvetrain technologies, controls systems, air handling systems, automated transmissions, axles, drivelines, brakes, suspension systems, electric power generation systems, batteries, electrified power systems, hydrogen production technologies and fuel cell products.Headquartered in Columbus, Indiana (U.S.), since its founding in 1919, Cummins employs approximately 75,500 people committed to powering a more prosperous world through three global corporate responsibility priorities critical to healthy communities: education, environment and equality of opportunity.Cummins serves its customers online, through a network of company-owned and independent distributor locations, and through thousands of dealer locations worldwide and earned about $735 million on sales of $34.1 billion in 2023. 

    Industries

    Industrial MachineryAutomobileManufacturingPower

    Employee ratings

    10 reviews

    4.3/ 5

    Culture

    4.0

    Career growth

    3.2

    Work-life

    4.1

    Employees rate it well for

    Company Culture44Overall Company43

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    Technical Service Support Specialist · waiting for your command