Technical Service Executive / Service Engineer

Role & responsibilities:

• Provide after sales-service support to customers for our opearting room and CSSD products.
• Installation and clinical application training for our products at site.
• Perform scheduled preventive maintenance and AMC & CAMC of our products.
• Maintain accurate records of all installation, service visits and service reports.
• Address client queries related to equipment handling, performance, maintenance and escalate service needs to the concerned Service Manager if required.
• Maintain good rapport and communication with hospital staff and end users.

Preferred candidate profile:

• Diploma/B.E. in Biomedical/Electronics / Electrical Engineering or related field.
• 1-3 years of experience in servicing medical equipment (preferred).
• Strong problem-solving and customer handling skills.
• Willingness to travle extensively across assigned regions.
• Basic computer knowledge (MS office, email communication)