Technical Service Engineer

Objective of the role

To coordinate all the site application & training function of the Region for Fosroc India, supporting the business in terms of developing applicator skills, training and engagement/retention strategy. This is a key strategic role for Fosroc regions, supporting the management in terms of Technical strategy execution, Billing, support, Quality and enhancing the company as a preferred choice amongst Opinion makers and Customers through innovative Constructive solutions.

Key Areas of Responsibility

Manage all technical and application aspects before-during and post application in his territory

Help on Sample application and site testing wherever required

Be the custodian of all FES testing Equipment at the site level.

Co-ordinate, attend and record all periodic meetings between site in-charge and site engineer from client side along with applicator teams. Send MOMs to contract manager, RTSMs/CTSM.

Ensure the implementation of all application steps, procedures and site audits as instructed by RTSMs

Ensure accurate measurement of product applied at site and quantity of material consumed, report the variances of material consumption to RTSMs and the applicators.

Make periodic reports weekly and monthly and check all RA bills. Also assist RTSMs and CTSMs and contract managers in closers for consumption of material and reconciliation.

Keep record of all sites in his regions.

Keep a tab and report on competitor activities in other part of the site(if any) and update it to Sales and RTSM's

Report on any different product, which is applied at site by competitor.

Training to applicator work force at sites.

HSE & Application audit at different on-going sites