Technical Service Engineer
Hoymiles · Not specified · onsite · Posted 37d ago
Not disclosed5–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we'd love to meet you.
In this role you will:
- Responsible for regional technical service responsibility
- Responsible for the sell-through and post-sales activities in the region
- Provide technical advice to customers on product, installation, and system operational matters
- Ensure proper resolution to customer inquiries and warranty service requests
- Work with 3rd party service providers to perform service-related issues
- Conduct regional product/technical training, seminars and webinars
- Liaise with HQ to resolve customer issues
- Gather product intelligence information, perform competitor analysis
- Lead or participate in projects and process improvement activities
- Provide sales and marketing support as needed
We are looking for:
- Bachelor or above holders in Electronics and Electrical or other related majors
- Self-motivator with a minimum of 5 years related experience in the solar industry is a must
- Good communicator with fluent English and native languages
Create clean energy and lead a green life. Welcome to join us!
Sourced from foundit
Skills
Sales and marketing supportSystem operational mattersTechnical training seminars and webinarsWarranty serviceTechnical ServiceProduct installationCompetitor Analysis