Technical Scrum Master

Role: Technical Scrum Master

Location: PAN India

Years of experience needed – Have 3-4 years of working experience on a software development project

Role description

SE Community is developed on a platform provided by the Vendor Khoros and the development activity is managed by another vendor team. The Customer Community Scrum Master will be responsible for working with both the vendors and ensure the timely delivery of tickets and features. 

 Sprint: 2Weeks, 80% planned and 20% Kanban

Expectations:

•    Follow Agile practices to drive efficiency

•    Coordinate sprints, retrospective meetings, demos and daily stand-ups

•    Ensure sprint progress and deliverables throughout the sprint

•    Assess risks and facilitate communication

•    Work with product owner/stakeholders to handle backlogs and new requests

•    Help manage roadblocks and conflicts

•    Help team follow JIRA practices and improve sprint efficiency and velocity

•    Coordinate for tasks related to SEO and moderation

•    Manage stories is sprint and create tasks/ subtasks from stories to ensure completion of sprints

•    Deeply involved in the project/requirements and working closely with the scrum team

•    Empathize with the scrum team and help clarify the requirement and roadblocks

•    Strong Communication skills will help managing Community project network

•    Coordinate operational activities like managing platform/technical/ process related requests and access for the scrum team.

•    Help the PO in managing the Community related documentation on Confluence.

•    Manage and generate insights from customer feedback shared on Customer voice platforms.

Must Have:

•    Agile Methodologies, Scrum practices, Kanban, Risk Assessment, JIRA

•    Software Development Lifecycle (SDLC)

Good Have

•    Forecasting of projects

•    Coding/testing experience

•    Understanding of software architecture