Technical Repair Manager

To lead the Gurgaon Repair Centre, overseeing advanced diagnostics, repair engineering, and technology transfer for multi-technology telecom hardware platforms (Fixed, Optical, IP, and legacy systems), with end-to-end ownership of complex PCB-level troubleshooting, repair test system sustenance, and new product onboarding.

• Perform advanced troubleshooting and repair of telecom hardware across multiple domains:
  • Optical transport systems (DWDM / OTN platforms)
  • Fixed network platforms (Access / Broadband / FTTx)
  • IP routing and switching hardware modules
  • Legacy telecom platforms (including TDM-based systems)
• Conduct component-level (PCB) diagnostics, failure analysis, and repair validation.
• Lead technology transfer from OEM engineering / RD.
• Establish and validate repair processes for new product introductions.
• Debug and maintain ATE / test equipment used for telecom board repair.
• Support cost reduction initiatives via repair in-sourcing and yield improvement in time critical projects.
• Mentor junior engineers and support structured knowledge transfer.
• Coordinate with global engineering teams / Repair Strategy teams.
• Support quality improvements, root cause analysis, and reliability enhancements.

You have:

• 15+ years of hands-on experience in PCB-level troubleshooting and component failure diagnostics across complex telecom hardware
• Telecom hardware architecture expertise across Optical, Fixed Networks, and IP Networking domains
• Hands-on lab repair experience, including spectrum analyzers, logic analyzers, protocol testers, and ATE/repair test benches
• Strong understanding of telecom standards, technologies, and hardware design concepts, including NPI / technology transfer for repair readiness
• Optical hardware repair expertise, including DWDM and coherent optics, with exposure to legacy platforms under maintenance support
• Multi-technology product exposure, supporting 10+ product families, EMS partners, and global repair operations; experience in OEM telecom environments preferred
• Education: Bachelor's or Master's degree in Electronics or Telecommunications Engineering
• Leadership behavioral capabilities: mentoring engineers, strong analytical/troubleshooting mindset, comfort with ambiguity, and effective cross-functional collaboration across global teams