Technical QA Manager

Technical QA Manager

We are looking for a hands-on, strategic, and deeply technical Technical QA Manager with 13+ years of experience to lead, scale, and technically guide the Quality Engineering organization.

The role involves overseeing testing operations across Cloud Platform QA, Mobile QA (iOS/Android), and Product Support QA. The candidate will provide technical leadership across microservices architectures, AWS/GCP cloud platforms, and modern automation frameworks across Cloud, Mobile, and Web.

Key Responsibilities

• Guide and mentor QA Leads, SDETs, and engineers across Cloud, Mobile, and Web domains.
• Participate in technical design reviews, code reviews, and automation framework strategy.
• Drive engineering culture, accountability, skill development, and performance.
• Manage resource allocation, capacity planning, and release bandwidth.
• Architect end-to-end testing strategies for microservices, cloud APIs, distributed cloud components, and data streaming pipelines.
• Guide and standardize automation methodologies across Cloud/API, Mobile, and Web platforms.
• Drive Mobile automation using Appium and Web automation using Selenium/Playwright.
• Partner with Support and Escalation teams to validate customer-reported issues and perform technical root-cause analysis.
• Establish Jira workflows, QA Kanban boards, status reporting, and risk management practices.
• Establish and track quality metrics such as defect density, release velocity, escape rate, and Mean Time to Resolution.
• Lead post-incident reviews for production defects, microservice failures, and customer escalations.
• Act as the primary technical quality liaison between Product Management, Engineering, DevOps, Support, and Executive Leadership.

Required Qualifications

• 13+ years of experience in Software Quality Engineering, Test Automation, and Systems Delivery.
• 5+ years of direct people management experience overseeing multiple QA teams or sub-departments.
• Strong understanding of microservices architecture and AWS/GCP cloud infrastructure.
• Proven experience leading automation strategies across Cloud/API, Mobile, and Web platforms.
• Strong technical knowledge of Python, Pytest, Appium, Selenium/Playwright, Docker, Jenkinsfiles, and CI/CD pipelines.
• Deep expertise in Agile/Scrum methodologies, Jira workflow design, and release management.
• Strong leadership, stakeholder management, and cross-team communication skills.

Good to Have

• Experience managing QA for IoT ecosystems.
• Knowledge of MQTT/HiveMQ or live data streaming platforms.
• Experience with AWS Kinesis/Azure Event Hubs.
• Exposure to AI-assisted engineering tools such as Cursor, Gemini, ChatGPT, or GitHub Copilot.
• Experience with performance engineering, Gatling, distributed load testing, Coralogix, or Grafana.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.