Technical Publications Manager

Key Responsibilities

• Operational Leadership
  • Define and drive the Technical Publications operations aligned with the organization s objectives, and PLC requirements .
  • Establish, maintain, and support documentation process , including:
    • PLC documents exit criteria
    • Standards for authoring, review, approval, and publishing
    • Alignment with KLA Technical Publications Style Guide and information models
  • Represent Technical Publications in LKS Governance Councils, NPI forums, and leadership reviews .
  • Drive cross-division alignment to ensure consistent documentation practices and reuse .

People Leadership

• Lead, coach, and develop Technical Publications Leads .
• Own talent strategy : hiring, succession planning, capability development, and role clarity across Tech Pubs teams.
• Establish clear goals, KPIs, and performance expectations aligned with business priorities.
• Build and sustain a culture of quality, accountability, continuous improvement, and customer focus .

Delivery, Quality PLC Execution

• Ensure on-time and high-quality documentation delivery for:
  • New Product Introduction (NPI)
  • Sustaining engineering
  • Services, Customer manuals, and Software upgrade procedures
• Enforce adherence to PLC documentation requirements and phase-exit criteria .
• Ensure documentation is audit-ready , accurate, and compliant with safety, regulatory, and corporate quality standards .

Operational Excellence Metrics

• Define and track Tech Pubs operational metrics , such as:
  • On-time delivery vs PLC milestones
  • Quality and rework trends
  • Content reuse efficiency
• Provide regular status and risk reporting to senior leadership .

Minimum Qualifications

• Bachelor's/master's degree in engineering / physics / mathematics.
• 10+ years of experience in Technical Publications / Product Documentation in complex engineering environments.
• 2+ years of people leadership experience, including managing large global teams .
• Hands-on experience with CCMS, DITA, information modeling, and content reuse strategies .
• Excellent stakeholder management and executive communication skills.

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