Technical Project Manager

Technical Project Manager (Client Engagement & Growth)

Role Summary

We are seeking a highly motivated and business-oriented Technical Project Manager to act as the primary interface between the client, internal delivery teams, and program stakeholders. This role requires a professional who can confidently engage with senior client stakeholders, provide an end-to-end view of the program, identify growth opportunities, and ensure operational governance across the account.

This is not a delivery management role. While the individual should have sufficient technical understanding to discuss projects, solutions, and challenges with clients, detailed delivery execution will be managed by Delivery Managers and technical leads.

The ideal candidate is a proactive self-starter with strong ownership, excellent stakeholder management skills, commercial acumen, and the ability to drive account growth while maintaining operational excellence.

Key Responsibilities

Client & Stakeholder Management

• Serve as a key client-facing representative for the program.
• Build and maintain strong relationships with client stakeholders across mid-level and senior leadership levels.
• Provide clients with a consolidated view of program status, initiatives, risks, achievements, and priorities.
• Lead regular governance discussions, reviews, and stakeholder meetings.
• Act as the bridge between client stakeholders and internal delivery teams.

Program Oversight

• Maintain program-level visibility across multiple projects and workstreams.
• Understand dependencies, risks, milestones, and overall account health.
• Collaborate with Delivery Managers to ensure alignment and executive-level reporting.
• Track key program metrics and support governance processes.

Operational Governance

• Manage and oversee PMO activities including:
• Resource management and utilization
• Governance reporting
• Compliance and operational processes
• Ensure smooth program operations and adherence to organizational standards.

Account Growth & Business Development

• Engage with client stakeholders to understand business challenges and strategic priorities.
• Identify opportunities for expansion, new initiatives, and value-added services.
• Collaborate with sales, account management, and delivery teams to develop growth opportunities.
• Support account planning, proposal discussions, and business development activities.
• Contribute to revenue growth and long-term client success.

Technical & Solution Discussions

• Possess sufficient technical understanding to discuss:
• Data & Analytics programs
• SQL-based applications and reporting
• Communicate technical concepts effectively to both technical and non-technical stakeholders.

Required Qualifications

• 7-10 years of experience in Project Management, Program Management, Client Engagement, or Account Management roles.
• Strong stakeholder management and client-facing experience.
• Experience interacting with senior leadership and cross-functional teams.
• Strong communication, presentation, and negotiation skills.
• Proven ownership mindset with ability to drive initiatives independently.
• Understanding of project governance, PMO activities, and financial management.
• Exposure to account growth, sales support, or business development activities.
• Ability to operate effectively in a fast-paced and dynamic environment.

Preferred Qualifications

• MBA or equivalent business qualification (preferred).
• Exposure to Data & Analytics programs.
• Working knowledge of SQL, ETL, and Analytics ecosystems.
• Experience in consulting, managed services, or client delivery organizations.
• Familiarity with commercial models, account planning, and revenue growth initiatives.

Key Competencies

• Executive Presence
• Client Relationship Management
• Strategic Thinking
• Business & Commercial Acumen
• Program Governance
• Growth Mindset
• Ownership & Accountability
• Problem Solving
• Cross-functional Collaboration
• Influencing & Negotiation Skills

Success Measures

• Strong client satisfaction and stakeholder engagement.
• Effective management of PMO and operational processes.
• Increased identification and conversion of growth opportunities.
• Consistent governance and program visibility.
• Strong collaboration between clients, delivery teams, and leadership.
• Demonstrated ownership and proactive account management.

Ideal Candidate Profile

A go-getter who takes ownership, operates with minimal supervision, understands the bigger picture of the account, can confidently engage with senior client stakeholders, and continuously looks for ways to strengthen client relationships and grow the business while ensuring smooth program operations.

Technical Project Manager (Client Engagement & Growth)

Role Summary

We are seeking a highly motivated and business-oriented Technical Project Manager to act as the primary interface between the client, internal delivery teams, and program stakeholders. This role requires a professional who can confidently engage with senior client stakeholders, provide an end-to-end view of the program, identify growth opportunities, and ensure operational governance across the account.

This is not a delivery management role. While the individual should have sufficient technical understanding to discuss projects, solutions, and challenges with clients, detailed delivery execution will be managed by Delivery Managers and technical leads.

The ideal candidate is a proactive self-starter with strong ownership, excellent stakeholder management skills, commercial acumen, and the ability to drive account growth while maintaining operational excellence.

Key Responsibilities

Client & Stakeholder Management

• Serve as a key client-facing representative for the program.
• Build and maintain strong relationships with client stakeholders across mid-level and senior leadership levels.
• Provide clients with a consolidated view of program status, initiatives, risks, achievements, and priorities.
• Lead regular governance discussions, reviews, and stakeholder meetings.
• Act as the bridge between client stakeholders and internal delivery teams.

Program Oversight

• Maintain program-level visibility across multiple projects and workstreams.
• Understand dependencies, risks, milestones, and overall account health.
• Collaborate with Delivery Managers to ensure alignment and executive-level reporting.
• Track key program metrics and support governance processes.

Operational Governance

• Manage and oversee PMO activities including:
• Resource management and utilization
• Governance reporting
• Compliance and operational processes
• Ensure smooth program operations and adherence to organizational standards.

Account Growth & Business Development

• Engage with client stakeholders to understand business challenges and strategic priorities.
• Identify opportunities for expansion, new initiatives, and value-added services.
• Collaborate with sales, account management, and delivery teams to develop growth opportunities.
• Support account planning, proposal discussions, and business development activities.
• Contribute to revenue growth and long-term client success.

Technical & Solution Discussions

• Possess sufficient technical understanding to discuss:
• Data & Analytics programs
• SQL-based applications and reporting
• Communicate technical concepts effectively to both technical and non-technical stakeholders.

Required Qualifications

• 7-10 years of experience in Project Management, Program Management, Client Engagement, or Account Management roles.
• Strong stakeholder management and client-facing experience.
• Experience interacting with senior leadership and cross-functional teams.
• Strong communication, presentation, and negotiation skills.
• Proven ownership mindset with ability to drive initiatives independently.
• Understanding of project governance, PMO activities, and financial management.
• Exposure to account growth, sales support, or business development activities.
• Ability to operate effectively in a fast-paced and dynamic environment.

Preferred Qualifications

• MBA or equivalent business qualification (preferred).
• Exposure to Data & Analytics programs.
• Working knowledge of SQL, ETL, and Analytics ecosystems.
• Experience in consulting, managed services, or client delivery organizations.
• Familiarity with commercial models, account planning, and revenue growth initiatives.

Key Competencies

• Executive Presence
• Client Relationship Management
• Strategic Thinking
• Business & Commercial Acumen
• Program Governance
• Growth Mindset
• Ownership & Accountability
• Problem Solving
• Cross-functional Collaboration
• Influencing & Negotiation Skills

Success Measures

• Strong client satisfaction and stakeholder engagement.
• Effective management of PMO and operational processes.
• Increased identification and conversion of growth opportunities.
• Consistent governance and program visibility.
• Strong collaboration between clients, delivery teams, and leadership.
• Demonstrated ownership and proactive account management.

Ideal Candidate Profile

A go-getter who takes ownership, operates with minimal supervision, understands the bigger picture of the account, can confidently engage with senior client stakeholders, and continuously looks for ways to strengthen client relationships and grow the business while ensuring smooth program operations.