Technical Project Manager

We are Looking only for Quick Joiners only: 15 -20 Days Max - Other please don't apply.

Role Summary: We are looking for an experienced Technical Project Manager to lead enterprise application and platform service delivery. The role will manage technical teams, coordinate onsite-offshore execution, drive customer communication, govern delivery commitments, and ensure predictable outcomes with quality and transparency.

This is not an operations/people manager role. The candidate must have strong technical awareness to work effectively with architects, developers, QA, DevOps, infrastructure, service management, and customer stakeholders.

Key Responsibilities

Delivery, Customer & Governance Responsibilities

• Lead day-to-day delivery across application support teams (Deployment, Val&Test, Webhosting & Automation products) , enhancements, releases, modernization, and operational improvement initiatives.
• Manage offshore and onsite technical teams with clear ownership, prioritization, accountability, and delivery discipline.
• Track milestones, deliverables, risks, issues, dependencies, SLAs, action items, and customer commitments.
• Serve as the primary offshore customer-facing manager for delivery coordination, governance updates, escalations, and status communication.
• Lead status reviews, operational reviews, governance calls, release readiness discussions, and action closure forums.
• Communicate delivery progress, risks, issues, mitigation plans, dependencies, and improvement actions clearly and professionally.

Technical Coordination Responsibilities

• Work with technical teams to understand solution options, delivery impacts, technical risks, defects, incidents, deployment challenges, and dependencies.
• Facilitate technical discussions and translate customer priorities into delivery plans, backlog items, release plans, and execution actions.
• Coordinate incident reviews, root cause analysis, remediation tracking, preventive actions, UAT coordination, production validation, and service improvement actions.
• Maintain technical awareness across enterprise applications, web applications, APIs, databases, cloud or hybrid hosting, DevOps, CI/CD, monitoring, and infrastructure dependencies.

Required Skills & Competencies

• Excellent verbal and written communication skills with strong customer-facing presence.
• Strong experience in customer expectation management, escalation handling, executive communication, and stakeholder alignment.
• Proven ability to manage distributed onsite-offshore teams, workload, priorities, utilization, productivity, and delivery commitments.
• Ability to drive meetings, governance reviews, status reporting, issue resolution, and action closure with minimal supervision.
• Strong problem-solving, conflict management, negotiation, influencing, coaching, and team leadership skills.

Education, Experience & Certifications

• Bachelors degree in engineering, Computer Science, Information Technology, or a related field.
• 12-15 years of overall IT experience, including 8+ years in project delivery, technical delivery management, application support management, or customer-facing delivery roles.
• Must have started career in hands-on technical roles such as developer, DevOps engineer, Automation engineer, or similar technical delivery roles, and progressively grown into technical leadership, project management, or delivery management responsibilities.
• Hands-on experience with tools such as JIRA, ADO, Executive Presentations.
• Experience managing distributed teams and leading customer governance with presentations, delivery reporting, risk management, release coordination, and escalations.
• PMP, PMI-ACP, ITIL certification is preferred.