Technical Project Manager (QA Background)

Role & responsibilities

Project & Delivery Management

• Methodology Execution: Apply the right project management frameworks to effectively manage timelines, budgets, and resource allocation based on client requirements.
• Requirement Architecture: Translate raw client requirements into clear, actionable tasks and user stories, utilizing wireframing and Software Requirement Specification (SRS) tools.
• Risk Mitigation: Proactively monitor project progress, identify potential red flags, and implement mitigation strategies to head off obstacles early
• Meeting Governance: Plan and facilitate meetings with structured agendas, document outcomes through timely Minutes of Meeting (MOM), and ensure accountability by tracking action items to closure.
• Document processes, decisions, and project artifacts (specs, test plans, release notes) for team and client reference.
• Exposure to AI agent-based workflows (e.g. Agentforce, AI copilots) and how they change traditional QA/PM processes.

Technical & Functional Leadership:

• Salesforce Ecosystem Familiarity (Preferred): Leverage prior Salesforce experience to evaluate workflows, streamline solution design, and bridge functional gaps between client requirements and engineering capabilities.
• Scoping & Functional Leadership: Translate complex client needs into accurate project scopes and work alongside engineering to build reliable technical quotations.
• Integration & QA Expertise: Apply past QA experience to inspect, validate, and understand end-to-end CRM and ERP integration architectures across Sales, Marketing, and Commerce.

Stakeholder & People Management

• Client Communication: Serve as a seamless communication layer for international clients, interpreting their unique needs and translating them effectively to internal teams.
• Team Leadership: Foster a highly motivated, aligned team environment, managing individual performance and ensuring clear paths to success.

Required Skills & Qualifications:

• Education: Bachelors degree in Engineering, Computer Science, a related field, or equivalent practical work experience.
• Leadership & Project Management Experience: 5–8 years of experience in IT, with significant experience in QA/Software Testing and hands-on exposure to project management, stakeholder management, and customer interactions. Candidates with experience transitioning from QA/Testing into Project Management or Delivery Management are highly preferred.
• Technical & QA Background: Prior hands-on experience in Software Testing/QA is mandatory. Candidates should have a strong understanding of SDLC, STLC, test planning, defect management, quality processes, and collaboration between QA and development teams.
• Strong understanding of QA fundamentals: test case design, bug lifecycle, regression testing, and UAT coordination.
• Strong understanding of project management tools (Jira, Zoho Projects, Asana, or similar) for backlog, sprint, and defect tracking.
• Strong understanding of Agile/Scrum and/or Waterfall methodologies, and when to apply each.
• Technical fluency to read requirements, APIs, and system architecture at a level sufficient to have informed conversations with developers.
• Strong documentation and written communication skills for specs, status reports, and client-facing updates.
• Soft Skills: Exceptional problem-solving abilities, strong emotional intelligence, and a knack for mentoring and coaching rising technical talent.