Technical Project Manager - Infrastructure

Work Experience: 6-7 Years

• Hands on IT Infrastructure experience, with significant experience in project coordination or project management.
• Proven experience in leading Infrastructure projects or Infrastructure Project Support.
• Experience working with multiple technical teams and managing cross-functional dependencies.
• Strong understanding of Windows and Linux infrastructure.
• Good understanding of Cloud technologies, preferably Microsoft Azure and/or GCP.
• Working knowledge of infrastructure areas such as: Servers - Windows/Linux, Azure/Cloud Infrastructure, Database, Network, Backup & Storage, Monitoring, Security, Disaster Recovery
• Previous experience in executing or supporting Infrastructure Migration, Transformation, Upgrade, Consolidation, or Optimization projects will be an advantage.
• Strong understanding of project lifecycle, including planning, execution, tracking, risk management, reporting, and closure.
• Good knowledge of ServiceNow, ITIL processes, and Change Management.
• Ability to work with technical teams and understand infrastructure-level technical discussions.
• Excellent verbal and written communication skills.
• Strong client-facing and stakeholder management experience.
• Ability to independently conduct customer calls and project governance meetings.
• Comfortable communicating with technical teams, application owners, management, and senior customer stakeholders.
• Ability to explain technical issues and project risks in a simple and business-friendly manner.
• Strong negotiation, coordination, and conflict-resolution skills.
• Strong experience in creating and presenting PowerPoint presentations.
• Ability to prepare: Weekly/Monthly Project Status Reports, Management Dashboards, Project Review Presentations, RAID Logs, Project Plans, Migration/Implementation Plans, Executive-Level Presentations
• Should be confident in presenting project updates directly to customers and senior management.

Preferred Experience:

• Infrastructure Migration Projects
• Data Center Migration
• Azure/GCP Cloud Migration
• Server Migration and Rehosting
• Infrastructure Modernization
• SQL/Database Infrastructure Projects
• Disaster Recovery Projects
• Monitoring Transformation
• Infrastructure Automation
• Infrastructure Cost Optimization / FinOps
• Server Decommissioning and Consolidation

Qualifications: Bachelors degree in computer science, IT, Information Systems, or a closely related discipline.

• Lead and manage Infrastructure projects and project support activities across Windows, Linux, Cloud, Database, Network, Monitoring, Security, and related infrastructure areas.
• Act as the primary coordination point between technical teams, application teams, customers, vendors, and management.
• Plan, coordinate, and track infrastructure project activities, milestones, dependencies, risks, and deliverables.
• Manage project schedules and ensure activities are completed within agreed timelines.
• Drive project governance, status reporting, RAID management, action tracking, and stakeholder communication.
• Prepare and deliver project presentations, status reports, dashboards, and management updates.
• Conduct regular customer and internal stakeholder meetings and confidently present project progress, risks, issues, and mitigation plans.
• Identify project risks and dependencies and work with respective teams to drive them to closure.
• Coordinate with multiple infrastructure towers such as Cloud, Windows, Linux, Database, Network, Security, Backup, Monitoring, and Storage.
• Support infrastructure transformation, migration, modernization, optimization, and decommissioning initiatives.
• Ensure proper documentation, project handover, knowledge transfer, and operational readiness.
• Work closely with technical leads to understand technical challenges and translate them into project-level actions and decisions.
• Track project performance against scope, timeline, quality, and expected outcomes.
• Participate in customer governance meetings and provide clear and concise updates to senior management.
• Ensure adherence to ITIL, Change Management, Incident Management, Problem Management, and Service Management processes.