Technical Project Manager (E Commerce)

Responsibilities

• Act as a central coordination anchor across the India-based engineering setup for medias.
• Help align the work of frontend, backend / integration, platform / DevOps, QA, and support-related engineering roles.
• Support backlog readiness together with the IT Product Owner, technical leads, and architects by helping structure, refine, and sequence work items for implementation.
• Support sprint preparation, technical refinement, and delivery planning by helping break down work into clear and implementable tasks.
• Contribute to capacity planning and delivery forecasting across the India-based engineering setup in alignment with priorities, dependencies, and available skills.
• Identify delivery risks, technical dependencies, resource bottlenecks, and coordination gaps, and drive transparent follow-up and escalation where needed.
• Translate architecture direction and delivery priorities into practical team coordination and executable planning.
• Support the build-up and stabilization of the internal India team during the transition from external implementation support to long-term internal ownership.
• Work closely with frontend and backend technical leads, while not replacing their domain-specific technical responsibility.
• Coordinate with the IT Product Owner in Germany, Solution Architects and Operations counterparts in Poland, and external implementation partners to ensure alignment on scope, timing, risks, and handovers.
• Ensure transparency on progress, milestones, dependencies, risks, and delivery status through appropriate reporting, KPIs, and stakeholder communication.
• Support onboarding of new engineers by helping establish ways of working, documentation expectations, team routines, and collaboration standards.
• Promote structured collaboration, engineering discipline, and consistent execution practices across the team.
• Help ensure stable knowledge transfer, responsibility handover, and operational readiness within the internal India setup.
• Support incident resolution and technical escalations by connecting the right experts and ensuring issues are tracked through to resolution.
• Contribute to technical documentation, onboarding materials, team setup standards, project documentation, lessons learned, and review formats.
• Coordinate external service providers involved in the delivery scope and monitor execution against agreed expectations, timelines, and quality targets.
• Ensure compliance with internal and external standards, policies, procedures, and governance requirements relevant to the delivery scope.
• Contribute to release readiness, production rollout preparation, and transition into support in line with ITIL-based service processes.
• Use Jira and Confluence to support transparent delivery management, documentation, dependency tracking, and knowledge sharing across internal teams and implementation partners

Qualifications

• Graduate degree in Computer Science, Software Engineering, Information Systems, or a comparable qualification.
• 12+ years professional experience in technical project delivery, engineering coordination, or solution implementation in complex digital or enterprise environments
• Strong experience in eCommerce, ideally in B2B digital commerce environments
• Exposure to composable platforms or composable architecture is strongly preferred
• Strong technical understanding in one or more relevant domains such as frontend, backend / integration, platform / DevOps, QA, or enterprise application delivery
• Proven experience coordinating cross-functional engineering teams and aligning multiple workstreams
• Experience in backlog refinement, sprint planning support, capacity planning, dependency management, and delivery tracking
• Proven ability to bring structure, transparency, and stability into growing or changing engineering setups
• Experience working with distributed teams and supporting onboarding, ramp-up, and knowledge transfer
• Strong understanding of software delivery lifecycle, quality practices, release readiness, and operational handover
• Ability to work effectively with engineers, architects, Product Owners, operations stakeholders, and external implementation partners
• Strong communication, stakeholder management, moderation, and documentation skills
• Strong analytical thinking, structured execution, and a solution-oriented mindset
• Experience in agile delivery models such as Scrum and Kanban
• Strong intercultural skills and experience working in global delivery setups
• Fluent in English
• Experience with SAP Commerce Cloud, enterprise integration landscapes, and distributed delivery models involving internal teams and external partners is an advantage
• Understanding of IT service management and ITIL-based support processes is beneficial.

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