Technical Program Manager - Delivery

About the job:

What Your Day Will Look Like:

- Lead and oversee technical integration and transformation projects for enterprise customers for Privy by IDfy.

- Collaborate with cross-functional teams to ensure seamless delivery of technical solutions.

- Understand customer use cases to design solutions leveraging product suite.

- Provide technical guidance and solution configurations tailored to customer requirements.

- Own and manage the end-to-end product integration lifecycle, from requirement gathering to go-live.

- Act as the single point of contact for product-related queries and escalations during integrations.

- Collaborate with internal teams (product, engineering, sales) and external stakeholders to meet critical deadlines.

- Build strong relationships with enterprise clients, ensuring alignment on project goals and timelines.

- Serve as the go-to product specialist for all IDfy product suite.

- Provide in-depth technical insights on how solutions can be configured to meet complex enterprise needs.

- Facilitate and oversee all aspects of testing, including User Acceptance Testing (UAT), to ensure successful deployments.

- Proactively identify risks and troubleshoot issues during the integration process.

We are the perfect match if you:

- Have 8+ years of experience in Project - Program Management with a focus on technical integrations or transformations.

- Have a proven track record of leading projects for enterprise clients, especially in the SaaS, APIs, or SDK domains.

- Are hands-on with Cloud, REST APIs, JSON, XML, and integration workflows.

- Have a strong understanding of software development lifecycles, system design, and architecture principles.

- Possess exceptional communication and stakeholder management skills, with the ability to navigate complex conversations.

- Have strong problem-solving and analytical abilities to address unique customer challenges.

- Demonstrate a proactive, customer-focused mindset with an emphasis on delivering value.

- Are adept at mentoring and guiding junior team members.

- Have strong collaboration skills to foster teamwork and achieve project goals.