Technical Product Trainer

Job Summary
The Analyst or Senior Analyst will be responsible for ensuring that we effectively train our
HighRadius Consultants (Internal/Partners) members on the HighRadius Products. The analyst will
be responsible to manage the end-to-end training tasks, which includes creating training
content and delivering training to New Hires/ Interns / Partners. This job profile will offer an
individual high visibility with regular consulting leadership and consultant interaction as he/she
will be the main point of contact from ACE team. The candidate must be well organized, detail
oriented and possess excellent communication skills.

Key Responsibilities
Deliver product training to HighRadius Teams - Consultants / Partners and manage the
whole lifecycle
Review and validate product training materials
Create and maintain standard product training materials for new or updated
HighRadius products
Improve the training process by analyzing the training feedback and JIRA tickets
Collaborate with cross functional teams such as consulting, product, and support to
ensure all training content is updated and accurate
Prior knowledge of HighRadius Products will be a plus
Prior knowledge of various phases of project life cycle including Design, Build, Testing,
cutover, Go-live and hyper care
Prior knowledge and experience of technical training delivery and content creation
Prior knowledge of Order to Cash process will be a plus
Prior experience with training clients on SaaS products will be a plus

Skill & Experience Needed
Overall 4-10 years of professional services experience.
Bachelor's or Master’s Degree (preferably from tier 1 or tier 2 institutes).
Location: Hyderabad.
Mandatory: Good communication skills, Excellent Time Management skills, Good
Analytical Skills, Good problem solving skills, Good presentation skills, Organizational skills,
Collaboration skills, Conflict Resolution skills, Training Aptitude, Technical Inclination,
Team Player.
Desirable: Consulting Experience with HighRadius Products, Exposure to projects,
Exposure to Functional consulting roles
Experience in following the established processes/standards/templates to achieve
successful results.

What You’ll Get
Competitive salary.
Fun-filled work culture (https://www.highradius.com/culture/)
Equal employment opportunities.
Opportunity to build with a pre-IPO Global SaaS Centaur.