Technical Product Owner

ServiceChannel is the leading cloud-based service automation platform for facilities management. We offer a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors. ServiceChannel is well established, but even after almost 20 years we still retain the spirit of a startup. We are primed for success, and we are currently on a high growth trajectory. We are committed to crafting a great product for our customers and an extraordinary work environment for our employees to succeed professionally and personally.

We are looking for an experienced Technical Product Owner to join us to help us expand our service offerings. Our ideal candidate has a solid track record of successful project executions for enterprise applications and will serve as a project coordinator and communicator for all relevant business areas throughout the product development lifecycle.

Responsibilities

• Lead standard agile development ceremonies and backlog management
• Manage cross-team (dev, design, product, etc.) initiatives
• Translate high level product requirements into detailed requirements and practical work guidelines for engineering teams to follow
• Help scope projects and come up with high-level estimations
• Serve as the single point of contact for project information status
• Proactively uncover and address issues and open items
• Create and maintain master project schedule in partnership with engineering
• Ensure all project tasks have clear owners (dev and non-dev) and that timelines from inception to rollout are understood and have clear drivers
• Adjust project schedules with Eng leads and communicate impact as plans change
• Run meetings effectively, set agenda, send detailed follow up, and drive to decisions
• Define engineering tactics:
• Work breakdown
• Teams involved
• Reprioritize maintenance backlog
• Define achievable benchmarks
• Complete Transfer of Information (TOI) sessions

Experience, Skills Education

• 3+ years of experience in project management
• 2+ years of experience as a Product Owner in B2B/SaaS organization
• 2+ years of experience in Agile Scrum processes
• Innovative thinking and problem-solving skills
• Solid knowledge of and practical experience with project management, agile software development, software engineering, designing and developing reliable and scalable web-based, high-volume data applications
• Strong verbal and written communication skills
• Experience working with multiple geographies using collaboration tools
• Bachelors degree in computer science, engineering or a related technical field
• Experience with business applications and software development management applications such as Jira, Word, Excel and/or Project
• Experience managing people will be a plus!

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.