Technical Product Manager

THE COMPANY:

Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

ROLE AND RESPONSIBILITIES:

Lead a team of talented software engineers from around the world

Define strategy, roadmaps, and product requirements for compelling customer-facing experiences

Lead projects to level up internal teams to become AI-native

Drive alignment among stakeholders on user experience, priorities, and timelines

Conduct market and competitive research to inform product decisions

Make data-informed decisions that align with strategic goals

Track product performance metrics and report progress against goals

Communicate product features and requirements to audiences of varying technical backgrounds, including business stakeholders, software engineers, designers, and executives

Perform related duties as assigned, within your scope of practice

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

5+ years of product management experience

Comprehensive understanding of software development processes

Strong critical thinking and first-principles problem-solving

Sound understanding of UX design principles

Working knowledge of technical concepts such as databases/SQL, APIs, and HTML/CSS

Experience with AI tools (e.g., Claude, Cowork, Codex) for personal or team productivity and workflow automation

Familiarity with project/roadmap tools such as Jira or Linear

Ability to manage competing priorities in a fast-paced, changing environment

Strong organizational and communication skills

EDUCATION:

Bachelors degree in engineering, computer science, or a related technical field

Alternatively, a bachelors degree in a non-technical field paired with relevant technical experience, coursework, or a certification (e.g., coding bootcamp)

JUUL LABS PERKS & BENEFITS:

A place to grow your career. We’ll help you set big goals - and exceed them

People. Work with talented, committed and supportive teammates

Equity and performance bonuses. Every employee is a stakeholder in our success

Cell phone subsidy, commuter benefits and discounts on JUUL products

Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits

401(k) plan with company matching

Plus biannual discretionary performance bonuses

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Juul Labs also complies with applicable employment eligibility verification requirements. All applicants must have the authorization to work for Juul Labs in the country of employment.. #LI-Onsite SALARY RANGES: Salary varies by role, level and location, and is dependent on the cost of labor in a given geographic region among other factors. These ranges may be modified at any time. SALARY RANGE: $143,000 — $175,000 USD