Technical Product Manager - Windchill AI

Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Technical Product Manager

Windchill AI Infrastructure  |  Pune, India

We are seeking a technically strong and execution-oriented Principal Technical Product Manager to help define and deliver the next generation of Windchill AI capabilities, including AI Assistants, AI Agents, MCP Servers, semantic models and the underlying AI platform services that power intelligent experiences across the Windchill portfolio.

The primary responsibility of this role is to translate product vision, customer needs, and business objectives into a clear, prioritized, and executable backlog for one or more Agile development teams. Working closely with Product Managers, customers, R&D, architects, UX, Quality Assurance, Technical Publications, Customer Success, and field organizations, the TPM serves as the bridge between product strategy and technical implementation.

Success in this role requires a strong understanding of Windchill, experience with AI-powered solutions such as prompts, skills, agents, and enterprise integrations, and the ability to transform complex business and technical requirements into high-quality capabilities that deliver measurable customer value.

The responsibilities below represent a superset of the work this role may perform. Actual day-to-day focus will vary based on product priorities, release objectives, customer needs, and organizational initiatives.

• Partner with Windchill AI R&D teams to define, prioritize, and maintain executable product backlogs.
• Translate customer needs, business objectives, and AI use cases into epics, user stories, acceptance criteria, and release plans.
• Own TPM execution for assigned capabilities through discovery, planning, development, validation, and release.
• Define and deliver capabilities for Windchill MCP Servers and Change AI Agents, including AI-assisted Problem Report creation, Problem Report triage and duplicate detection, Change Impact Analysis, and future agent-based solutions.
• Work closely with Product Management, customers, architects, and engineering teams to understand workflows and translate requirements into technical solutions.
• Lead backlog refinement, sprint planning, PI planning, story acceptance, and release readiness activities.
• Drive alignment across Product Management, R&D, Architecture, UX, QA, Technical Publications, Customer Success, and field organizations.
• Facilitate discovery workshops, technical investigations, and design spikes to validate requirements and solution approaches.
• Partner with QA to define expected behavior, review test coverage, and validate delivered functionality.
• Collaborate with Technical Publications to ensure capabilities and workflows are effectively documented.
• Support customer engagements, field enablement, and release communications by explaining functionality, gathering feedback, and incorporating insights into future priorities.
• Identify risks, dependencies, and opportunities early, balancing immediate delivery needs with longer-term product strategy.
• Continuously strengthen expertise in Windchill, AI technologies, agent architectures, MCP integrations, prompt design, and product management practices.

As experience and organizational responsibilities expand, the TPM will evolve from team-level backlog ownership into broader technical and strategic leadership across the Windchill AI portfolio.

       Lead initiatives that span multiple products, technologies, and development teams.

       Help define the vision and strategy for Windchill AI technologies and platform capabilities.

       Become a recognized expert influencing product direction through customer, industry, and technology insights.

       Represent Windchill AI in customer, partner, and executive engagements.

       Mentor other TPMs and establish best practices across the organization.

       Contribute to strategic planning and investment decisions for the future of AI within Windchill.

       Strong knowledge of Windchill business processes and customer workflows, particularly in CAD Data Management, Part and Configuration Management, and Change Management.

       Experience gathering customer requirements and translating business needs into executable Agile backlogs.

       Demonstrated ability to write and manage epics, user stories, acceptance criteria, technical requirements, and release deliverables.

       Experience prioritizing backlogs and performing story, feature, or release acceptance.

       Working knowledge of Scrum, Agile planning, backlog refinement, and iterative software delivery.

       Ability to understand complex technical designs, dependencies, integrations, and architectural tradeoffs.

       Strong collaboration and communication skills, with the ability to work effectively across Product Management, R&D, Architecture, UX, QA, Technical Publications, Customer Success, and field organizations.

       Ability to work independently while maintaining alignment across globally distributed teams.

       Bachelor's degree in Engineering, Computer Science, or a related technical discipline..

       Experience with Windchill AI capabilities, AI Assistants, AI Agents, MCP Servers, enterprise search, or semantic information models.

       Practical experience developing or defining AI-powered solutions, including prompts, skills, agents, retrieval workflows, or LLM-based applications.

       Familiarity with AI governance, evaluation, telemetry, and responsible AI practices.

       Experience working with cloud-based software platforms and modern web service architectures.

       Experience presenting product capabilities to customers, advisory boards, partners, or field organizations.

       Experience with Jira or similar Agile backlog and requirements management tools.

       Typically 6 or more years of experience in enterprise software development, technical product management, engineering delivery, solution consulting, customer success, implementation, or other customer-facing technical roles.

       Hands-on experience with customer use of Windchill, particularly in CAD Data Management, Part and Configuration Management, and Change Management, is strongly preferred.

       Experience with AI-powered applications, enterprise search, AI Assistants, AI Agents, prompt development, MCP integrations, or related technologies is desirable but not required

    Formal Product Manager or Product Owner experience is valuable but is not required when the candidate has demonstrated ownership of complex technical delivery and engineering backlog.

    Experience coordinating work across multiple teams or systems is strongly preferred.

    The candidate should be comfortable starting in a hands-on execution role and growing into broader service-level ownership.

STAGE

SUCCESS OUTCOME

INITIAL FOCUS

Assigned AI initiatives have well-defined backlogs, clear acceptance criteria, understood dependencies, and achievable release plans. Customer needs and business objectives are effectively translated into actionable work for engineering teams.

DEVELOPING SCOPE

The TPM independently manages multiple AI workstreams, including Windchill MCP Servers and Change AI Agents. Requirements, dependencies, customer feedback, testing, documentation, and release readiness are consistently incorporated into backlog planning and execution.

MATURE SCOPE

The TPM is recognized as a trusted leader for Windchill AI initiatives, influencing product direction, driving cross-team alignment, and helping shape the future evolution of AI capabilities across the Windchill portfolio.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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