Technical Operations Manager

Sodexo India Services Private Limited is a global leader in Quality of Life services, providing integrated food and facility management solutions to a diverse range of corporate, healthcare, and educational institutions. Operating across the country, the company manages complex service ecosystems that enhance employee productivity and well-being. With a massive operational footprint, Sodexo combines global expertise with local insights to deliver sustainable, tech-enabled service models that support the infrastructure of India's leading organizations.

JOB DESCRIPTION

Title - SME lead at Region

Reporting to - Head SME group

SO Function - FM Platform

Org. Structure - A flat structure with no assistants. Each SME is expected to carryout tasks as provided below

Qualification

• Degree or Diploma in Electrical or Mechanical engineering with 12- 15 years hand on experience in Operation and Maintenance of Electro mechanical utilities

Work experience in manufacturing / FM industry

• Good knowledge in modern maintenance techniques
• Good knowledge in MS office and knowledge on Maximo would be an added advantage
• Willing to learn to learn the new application technology tools
• Willing to travel across India on request
• Should be able to take up the task and execute independently.

Duties and Expectations

• Be a SPOC of FM platform in various forums/ meetings internal and external as required.

• He or she is the Subject matter expert in Technical services which is part of FM services

• He or She is expected to learn the soft services business of FM and support the Segment FM business as required

• Business development support for Capability Presentation, scoping of technical requirement and help for solution making

• Mobilization support by helping transition team to develop maintenance and process and train the operations team

• Support deployment of Sodexo global tools for FM like AMF, Maximo, SSF and other tools deployed by Global team from time to time.

• Regular operation support by site visit to address specific concerns, Technical audit and training

• Coordination with vendor / SCM for AMC management

Carry out Thermography audit at sites on requirement