Technical Manager

Role & responsibilities

Acts as in-charge of all technical operations of the laboratory, ensuring that

analyses and calibrations are performed according to national and international

standards.

• Optimizes operational efficiency to ensure timely delivery of analytical test

reports.

• Responsible for the development and validation of new analytical methods, as

required.

• Reviews and updates standard operating procedures (SOPs) in consultation with

management.

Ensures day-to-day analyses are performed accurately, including checking

analytical test results, preparing test reports, and timely submission.

• Maintains and implements quality system procedures in the laboratory.
• Maintains comprehensive quality records.
• Controls non-conforming activities, identifies use of non-standard methods,

evaluates the significance of non-conforming work, and takes corrective actions.

• Notifies clients and initiates work recalls if non-conforming tests are identified.
• Implements preventive actions to avoid future occurrences.
• Ensures regular analysis of QC check samples across all laboratory sections.

Allocates responsibilities and monitors performance for timely completion of

tasks.

• In the absence of the Deputy Technical Manager, the Senior Chemist assumes

responsibility; in critical cases, the Laboratory Manager will take over.

• Responds to client technical queries and provides clarifications.

• Coordinates with site personnel for preparation of onsite reagents, equipment

delivery, and monitoring kits.

• Ensures performance of instruments and equipment before use and reports any

need for SOP or procedural updates to the Laboratory Manager.

• Conducts calibration of instruments, equipment, and glassware according to

standard methods.

• Monitors and ensures proper functioning of laboratory instruments.

• Prepares monthly requirements of chemicals and consumables, including technical

specifications.

• Holds authority to halt work and withhold test results in case of non-conformance.

• Authorizes resumption of work after resolving non-conformance.

• Authorized to sign analytical reports.

• Analyzes results, including statements of conformity, opinions, and interpretations.